Money waitingis money ageing.
Unpaid claims don’t get easier to collect. We follow up on every open claim, on a schedule, and report where it stands.
- Service
- 04 / 05
- Pricing
- Success-based or retainer
§ 01Why receivables age
A claim with no response is easy to forget. Without a fixed follow-up rhythm, claims drift past 60, 90, 120 days — and past the point where payers are willing to engage.
§ 02Scope
What’s included.
- (a)
Aged receivables review
Open claims sorted by age, payer and value.
- (b)
Scheduled follow-up
Every open claim followed with the payer on a fixed cadence until resolved.
- (c)
Underpayment checks
Payments compared with your contracted rates; shortfalls queried.
- (d)
Monthly reporting
Aging buckets, payer behaviour and collected amounts, in a report a non-specialist can read.
§ 03Method
How it runs.
- Step 1
Baseline
A snapshot of your receivables today.
- Step 2
Prioritise
Oldest and largest first, inside payer deadlines.
- Step 3
Follow up
Status checks, missing-information requests, escalations.
- Step 4
Resolve
Paid, corrected, appealed or closed with a reason.
- Step 5
Report
Movement across aging buckets, every month.
§ 04What you see
- Monthly aging report by payer
- Claim-level follow-up log
- A list of payers with recurring delays and what we’re doing about it
§ 05A good fit if
- A large share of receivables is older than 90 days
- You don’t have a clear view of who owes what
- Follow-up happens only when someone has time
§ 06Fee
Success-based or retainer
Compare pricingA fee of [[RECOVERY_FEE]] on collected aged receivables, or a fixed monthly retainer of [[RETAINER_FEE]].
§ 07Questions
Questions about Receivables Follow-up & Reporting
- Do you chase patients for balances?
- No. We work with payers. Patient balances stay with your practice unless otherwise agreed in writing.
- What does the report look like?
- One page of figures and a claim-level appendix. You can see a sample on the How it works page.