Privacy policy

Solace Health FZE LLC, an Ajman NuVentures Centre Free Zone establishment, Registration No. 2627821465888, registered address [[REGISTERED_ADDRESS]]. Contact for privacy matters: [[PRIVACY_EMAIL]].

Information you give us in forms: name, role, organisation details, country, contact details and the content of your message.

Technical data: limited server logs (IP address, browser, pages requested) kept for security.

We do not request, and ask you not to send, any patient information or medical records through this website.

To reply to your enquiry, arrange an audit or discovery call, and keep a record of our correspondence.

To protect the website against abuse.

We do not sell personal data or use it for third-party advertising.

[[LAWFUL_BASIS_DESCRIPTION]] — to be completed by counsel for each applicable law (for example consent, legitimate interests, or steps prior to a contract).

Service providers that host the website, deliver email and store enquiries ([[PROCESSOR_LIST]]), under contracts that require them to protect it.

Authorities, where the law requires it.

We work worldwide, so data may be processed outside your country. Where required, we use appropriate safeguards: [[TRANSFER_SAFEGUARDS]].

Enquiries that don’t lead to an engagement: [[ENQUIRY_RETENTION_PERIOD]]. Client correspondence: for the life of the engagement plus [[CLIENT_RETENTION_PERIOD]].

Depending on where you live, you may have the right to access, correct, delete or restrict use of your data, to object, and to complain to a supervisory authority. To exercise them, email [[PRIVACY_EMAIL]].

Form submissions are sent over encrypted connections and stored with access limited to the people who need them. See our Security & Data Protection page for how client data is handled.

We’ll post any changes here with a new date.